Privacy Policy

Effective date: 14 June 2026

This Privacy Policy explains how Mellis Craft Inc. (“mellis”, “we”, “us”, or “our”) collects, uses, and protects information when you visit drinkmellis.com or use our applications and services (together, the “Services”).

1. Information we collect

We aim to collect only what we need to provide and improve the Services. Depending on how you interact with us, this may include:

• Information you provide — such as your name, email address, business or venue name, and the contents of any messages you send us (for example, through our contact form or by email).
• Account information — details required to create and manage an account in a mellis application, where applicable.
• Usage and device information — basic technical information such as device type, operating system, app version, and interactions with our Services, used to keep them secure and reliable.
• Cookies and similar technologies — on our website, as described in our Cookie Policy.

2. How we use information

We use the information we collect to:

• Provide, operate, maintain, and improve the Services;
• Respond to your enquiries and provide customer support;
• Keep the Services secure and prevent fraud or abuse;
• Understand how the Services are used so we can make them better;
• Comply with our legal obligations.

We do not sell your personal information.

3. Legal bases for processing

Where applicable law (such as the GDPR) requires it, we process personal information on the basis of: performance of a contract; our legitimate interests in operating and improving the Services; your consent (which you may withdraw at any time); and compliance with legal obligations.

4. How we share information

We share personal information only as necessary and with appropriate safeguards, including with:

• Service providers who process information on our behalf (for example, hosting, analytics, and email delivery) under contractual confidentiality and security obligations;
• Legal and safety recipients where required by law, regulation, legal process, or to protect rights, property, or safety;
• Business transfers, in connection with a merger, acquisition, or sale of assets, subject to this Policy.

5. Data retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy, including to meet legal, accounting, or reporting requirements, after which it is deleted or anonymised.

6. Your rights

Depending on where you live, you may have rights to access, correct, update, port, restrict, or delete your personal information, and to object to certain processing. To exercise any of these rights, contact us at privacy@drinkmellis.com. You also have the right to lodge a complaint with your local data protection authority.

7. Security

We use technical and organisational measures designed to protect personal information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, but we work to safeguard your information and continually improve our practices.

8. Children's privacy

Our Services are intended for adults working in or with the food and beverage industry and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

9. International data transfers

We may process and store information in countries other than where you live. Where we transfer personal information across borders, we take steps to ensure it receives an adequate level of protection in accordance with applicable law.

10. Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” above and, where appropriate, provide additional notice. Your continued use of the Services after an update constitutes acceptance of the revised Policy.

11. Contact us

If you have any questions about this Privacy Policy or our handling of your information, contact us at:

Mellis Craft Inc.
Email: privacy@drinkmellis.com
Website: drinkmellis.com