Support.

Need a hand with a mellis app? We're here to help. Most questions are answered below — and our team is only an email away.

Contact support

Email support@drinkmellis.com and include your account or venue name, the app you're using, and a short description of the issue. We aim to respond within one business day.

Frequently asked questions

Which devices do mellis apps support?

Our applications are designed mobile-first for modern iOS devices, with support for current and recent operating system versions. Specific requirements are listed on each app's App Store page.

How do I reset my password?

Use the “Forgot password” link on the sign-in screen of the app. If you're still stuck, contact support and we'll help you regain access.

How is my data handled?

We take privacy seriously and collect only what's needed to provide our services. Read our Privacy Policy for full details.

How do I request a feature or report a bug?

We genuinely want to hear it. Email support@drinkmellis.com with as much detail as you can — feedback from real venues shapes everything we build.

How do I delete my account?

You can request account and data deletion at any time by emailing privacy@drinkmellis.com. See our Privacy Policy for what this involves.

Still need help?

Reach the team any time at support@drinkmellis.com or through our contact page.